Refund policy
Last updated: September 26, 2026
This policy explains when purchases of the ExtractPics Pro plan (the 30-day pass and the monthly plan listed on our pricing page) can be refunded and how to request a refund. ExtractPics is operated by Bipul Kumar in India. Orders are sold through an online reseller that acts as Merchant of Record: Paddle.com for orders placed through Paddle checkout, and Gumroad for orders placed through Gumroad checkout. The reseller processes payment and issues approved refunds to the original payment method.
14-day first-purchase refund
You may request a full refund of your first Pro plan payment within 14 calendar days of purchase. This covers a 30-day pass or the first payment of a monthly plan.
We may deny or limit a refund where there is evidence of fraud, repeated refund abuse, a material breach of our Terms of Service, or unusually heavy use intended to exploit this offer. Mandatory consumer rights always take priority.
Renewals and other refunds
- Monthly renewal payments are generally non-refundable once the new billing period begins. If you forgot to cancel, contact us within seven days of the renewal and we will review the request fairly, considering use of the plan after renewal and any rights that apply where you live.
- Duplicate charges, incorrect charges, or charges made after a confirmed cancellation are investigated and refunded where verified.
- We may issue full or partial refunds where the Service was materially unavailable or did not match the plan description.
Cancellation is different from a refund
Cancelling a monthly plan stops the next automatic renewal. Unless a refund is approved or the law requires otherwise, your Pro plan stays active until the end of the paid period, and unused time is not prorated. The 30-day pass never renews, so it does not need to be cancelled.
You can cancel through the customer portal or receipt email provided by the reseller that processed your order.
How to request a refund
- Orders placed through Paddle: visit paddle.net and enter the email address and transaction details used at checkout.
- Orders placed through Gumroad: reply to your Gumroad receipt or use the link in it.
- Or email blog.boopul@gmail.com with your account email, the order or receipt number, the purchase date, and the reason for your request.
Never send card numbers or other payment credentials by email.
After a refund
Refunds go back to the original payment method; bank and card-network processing times vary. When a full refund is completed, the Pro plan and its benefits (higher daily limits, ad-free browsing, and the Pro badge) end on the related account. Credits already used are not charged back, and the free plan remains available.
Consumer rights
Nothing in this policy removes statutory withdrawal, refund, or consumer-protection rights that cannot legally be waived. Where the reseller's buyer terms or applicable law give you stronger rights, those stronger rights apply.